All orders are processed within 2-3 business days and delivery will take place within 3-5 days of your order being confirmed. Orders are not shipped on weekends or holidays.
Our standard delivery rate is £4.99.
All UK deliveries are sent via DPD and will require a signature on delivery. For any items that fail to be delivered, a card will be left and the item returned to the local DPD depot for personal collection or redelivery. Any items not collected within 2 weeks will be returned to us.
You will receive an SMS and/or Email message on the morning of your delivery and have the option to leave your parcel somewhere safe at the delivery address or deliver it to your neighbour.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Sadly, you may need to return an item to us. If this is the case, we will refund any unused item you are not satisfied with when you return it to us in a saleable condition (all tags and packaging intact).
To return an item, please contact email@example.com with your order number and details about the product you would like to return. Please package the item up and post it back to us within 14 days of receipt to the below address:
Marri London, The Transmitting House, Great North Road, Brookmans Park, AL9 6NE.
We will process your refund back through our website within 14 days of it being returned. However, in the event of a delay receiving the parcel this may take up to a max. of 28 days.
Please note – we don’t offer any refunds on sale items, unless they are faulty and at this time we are unable to offer you an exchange by post so if you want to swap your item for another please place a new order and return the unwanted item for a refund.
Any questions give us a shout on firstname.lastname@example.org